Frequently asked questions
To reserve a party date and time, complete the online registration form. You will receive a email to confirm details, after an invoice will be sent with the deposit amount. A 50% non-refundable deposit is required to book your date & time. We do not reserve the date & time until the Registration Form and 50% deposit have been received. We do not verbally make any bookings. All rush parties must be paid in full at the time of booking.
All you need to do is designate a space for the spa bus to park and we take care of the rest. Our friendly party hosts will have everything needed for your spa experience including robes, polishes, party props, music & lots of fun! Please let us know when booking your party if you have any special instructions.
The deposit to reserve your date and balance paid is non-refundable . Our cancellation policy is strictly enforced as we are an event based business. If you need to reschedule your party, please let us know 3 weeks prior or sooner for no extra cost. We will provide an alternative date to any events that need to be cancelled or rescheduled. Parties less than three weeks away forfeit deposit, and a new deposit is required to rebook. We do not offer refunds due to cancellation.
In case of inclement weather, severe illness, or unforeseen emergencies, we may cancel the event and offer an alternative date at no extra cost, but specific date/time not guaranteed.
If your party is booked at a hotel or venue (restaurant, community club house, movie theater, etc.) you will need to notify the manager/supervisor to get approval and assigned parking for the bus prior to your booking. Please advise that info in your booking reservation and provide the address of the location the party will be held.